Business Communications for the Workplace

Tuesday Aug. 20, 2019 7:00 am - 8:00 am


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Business Communications for the Workplace is a live, face-to-face course that takes place virtually using online video conferencing every Tuesday and Thursday for 8 weeks. Students will also receive access to a D2L learning portal for course material and additional content.
This course is designed to assist students in developing professional communication skills for the work environment. Course content includes determining appropriate methods of communication dealing with internal and external groups, individually with team members and supervisors, and as a department or company. Students will examine and practice the development of oral communication skills required in a business environment.

Skill development includes an understanding of verbal and non-verbal communication, barriers to communication, and appropriate medium usage. This course will also emphasize composing, writing, and editing a variety of business communications such as email, letters, memos, and reports. Students will continue to develop the fundamentals in grammar.

Course Outcomes:
  • Understand the importance of appropriate verbal and nonverbal communication in the workplace by successfully participating in the classroom setting
  • Research communication styles to build an understanding of the diversity within a team setting
  • Demonstrate communication skills for working effectively in a team setting
  • Demonstrate communication skills by successfully creating and/or presenting a classroom activity
  • Understand the different types of business correspondence and the appropriate use of each by creating and editing various documents