Johnna_HortonBy Johnna S. Horton, Director of Library/Media Services

ITV Rooms: Common Issues and Fixes

At the beginning of every semester, a few common issues come to light regarding ITV rooms. The following are some reminders for people who use ITV spaces, whether or not they are participating in actual ITV events or classes.

Sound: If you turn the volume down, remember to turn it back up to a normal level before leaving the room. This is the biggest complaint of ITV users, especially when the instructor is at the remote site and the students can’t hear the instructions to fix the problem.

In the meantime, Pawel and Charlie are working together to make sure that our evening help desk work study students are trained in basic troubleshooting of the ITV systems. If you have any questions or concerns regarding ITV rooms, please contact the help desk ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 507-389-7280).