23 Credits    CERT3294/2257,  Academic Catalog 2020-2021

Degree Description

This program is designed to prepare learners for employment as a client relations specialist. Because client relations specialists answer questions from external and internal customers about the organization, they need to develop strong interpersonal and communication skills. Client relations specialists may be asked to perform general office responsibilities as well as client relations tasks.

Campuses: Faribault and North Mankato
Program Start Dates: Fall and Spring Semesters

The course requirements listed below are specific to the current school year (noted above). If you need to view the program from previous years view our Catalog Archive.

Note: Keyboarding Prerequisite Requirement

Students must either currently have or attain the skills in OTEC1001 Computer Software for College and OTEC1790 Keyboarding for College before entry in the Office Administration and Technology programs.

Required Technical Courses (7 Courses)

Complete all of the following courses:

PLEASE NOTE: All program plans are preliminary and curriculum may change without notice. Your catalog of record may have different requirements.