In-Person & Live Online Courses
A no call, no show is an absence from the class without notifying Customized Workforce Education. Refunds or transfers will not be allowed for anyone registered for a class and does not show or attend.
- Full refunds will be given to any student/company canceling at least 3 full business days prior to the first class/exam date. Student and/or companies will incur all charges with no refund if student/company does not drop the class/exam at least 3 business days prior to the first class/exam date.
- For courses which provide course materials prior to the first class date, a two week notice to drop the course is required or a $75 administrative fee will be charged. Class materials must be returned within 5 business days of withdrawing from the course or your account will be charged for full material price.
- For courses provided by CWE vendor partners, SCC will defer to their refund/return policies as stated in their individual contracts and agreements. For information on a specific vendor/return policy, please contact CWE at 507-389-7203.
A transfer will be given to any student/company if notification is given at least 3 full business days prior to the first class/exam date. Student and/or companies will incur all charges with no refund if student/company does not request the transfer at least 3 business days prior to the first class/exam date.
- Substitutions for one class participant for another will be approved.
- Substitutes arriving on the first class date will be required to document the substitution in writing on the class roster and complete registration materials prior to the beginning of class.
- Continuing Education Unit (CEU) credit will not be awarded for substitutions made after the first class date.
CWE reserves the right to cancel courses that do not meet minimum enrollment levels or for other good cause. Students will be notified of these cancellations prior to the first class date, and will be offered a full refund or transfer to another class.
If a South Central College campus closes due to weather, all in-person courses taking place on that campus will be cancelled for the day. Whenever possible, this will be aired before 6:00 a.m. over the following stations: KTOE (AM 1230), KEEZ (FM 99.1), KXLP (FM 93), KNUJ (AM860), KDOG (FM 96.7), KSTP-TV (Channel 5), KEYC-TV (Channel 12), KDHL (AM 920), KQCL (FM 95.9) and WCCO-Minneapolis (AM 830). All school closings are campus specific. Please check the South Central College website for weather-related closing information.
Live Online courses will continue to run in virtual classrooms during inclement weather at the discretion of the instructor. Contact your Live Online instructor if you have questions or cannot attend class.
Any contract trainings taking place off-campus will be cancelled at the discretion of the trainer. Contact your CWE representative if you have questions.
Online Fundamentals Courses
If you paid online, your credit card will be refunded in 3-7 business days. If the credit card payment took place more than 60 days before you request the drop, a refund check will be mailed to you.
Online Career Training Programs
Enrollment cancellation may be requested within 10 calendar days of the program’s listed Start Date by calling 855-520-6806.
For refunds requested within 10 calendar days of the program’s listed Start Date, 100% of the tuition amount shall be refunded, provided no more than 50% of the program has been completed and all course materials are returned in as-new condition within 10 days to the educational vendor at the student’s expense. No refunds shall be available after the 10 calendar days of the listed Start Date, unless written justification is received from the student within the original access period of the student’s program, and complaints are found to be valid based on the educational vendor’s investigation. The student must email refund requests directly to the educational vendor providing the program. View additional refund details in the Student Enrollment Agreement.
You may transfer from one program to another within 60 days following your registration date. There is a transfer fee of $125, plus any applicable taxes, if the transfer takes place after the first 10 calendar days of the program’s listed Start Date. If the program to which you wish to transfer costs less than the original program, you shall be credited the difference, minus the transfer fee. If the program to which you wish to transfer costs more than the original program, you will be charged the difference, plus the transfer fee and any applicable taxes. View additional transfer details in the Student Enrollment Agreement.
Online Health Care Training Programs
Enrollment cancellation may be requested within 14 days after the initial access to online program materials has been granted by calling 855-796-2490. Dates regarding the access to the program will be based on the date of the email with password and login for the online program.
For refunds requested within 14 days after the initial access to materials has been granted, you will be refunded in FULL, less a $50 application fee and the nonrefundable shipping and handling fee. You must return any and all program materials and supplies in as-new condition to the educational vendor at the student’s expense before receiving the refund. After the 14 day period, the student is responsible for payment of the entire program and the cost of the program materials is nonrefundable. A $100 tuition fee is only refundable up to 60 days after the date of enrollment.
In order to receive a Certificate of Completion or Continuing Education Units (CEUs), students must attend 75% of the scheduled classes and meet the evaluation criteria set by the course instructor.
Certificates of Completion
Certificates of Completion are awarded upon completion of most non-credit courses/programs. Individual participants will receive a certificate suitable for framing. The certificate indicates only that the individual met the attendance requirements for the program.
Changes to Program Offerings
SCC reserves the right to modify or cancel programs and substitute presenters without notice at SCC's own discretion.
Confirmation of Registration
Your class reservation is confirmed by payment of fee. You must include an email address in your online registration account or on your registration form in order to receive an automatic confirmation email when the registration has been processed. Please be sure to mark your class information on your calendar. You will be notified only if your class has been canceled or is already filled.
Continuing Education Units
Continuing Education Units (CEUs) are a nationally recognized means of recording non-credit study. Many employers and re-licensure agencies accept them as evidence of your serious commitment to career advancement and the maintenance of professional competence. One CEU is defined as 10 contact hours of satisfactory participation in an organized continuing education experience, under responsible sponsorship, capable direction, and qualified instruction.
All programs are copyrighted; therefore video, audio, and/or photographic recordings are not permitted. Materials distributed as a part of any program entitle the user to reference the materials, but not reproduce, distribute, or store them electronically, photographically, video graphically, digitally, or by any other means.
Course offerings at South Central College do not constitute an offer for a contract between South Central College and others. The college reserves the right to change any provisions, offering or requirement at any time in order to provide better service in the interest of the college and its students. The college further reserves the right to ask a student to withdraw when it considers such action to be appropriate. Students are responsible for understanding public announcements regarding changes.
Equal Opportunity - Nondiscrimination
Payment Policy & Forms of Payment
Full payment is required at the time of registration for individuals enrolling for participation in a course. The majority of our course fees include instructional materials and use of related facilities during the period established for instruction. Occasionally, students will be advised to purchase their book(s) or other materials in advance. Meals and/or beverage breaks are included only if specifically mentioned in individual program descriptions. Travel and lodging are not included.
Customized Workforce Edcuation will not be liable for unusable or non-refundable expenses incurred in anticipation of participation in a program that is cancelled for any reason. Payment for individual registrations may be made by personal or company check, money order, by credit card (Visa, MasterCard, and Discover accepted), cash, or by submitting request for third-party authorization (Bill-to-company). A third-party authorization must be approved by an authorized representative of the company.
Registration & Program Availability
Registration in any program may be made via the instructions outlined in the Registration section of this website. As registrations are accepted on a first-come, first-served basis, we encourage registering early. Because most programs are maintained with strict census limitations, wait lists will be established for programs which exceed capacity. All space is subject to availability. Our online registration system enables students to add themselves to waiting lists. For questions, please contact Customized Workforce Education registration office at 507-389-7203.
All software used in the presentation of our programs has been licensed to the College for its exclusive use in an educational setting. Program participants are prohibited from copying, transmitting or otherwise moving the software in any form.
As of July 1, 2010, smoking, tobacco use and tobacco sales (including the use or sales of smokeless tobacco products) are prohibited on college owned, operated or leased property.
Students with a qualifying disability can request an accommodation by contacting Susan Mucha, Disability Accommodation Coordinator at 507-389-7222 located in the Academic Support Center in Faribault and North Mankato.
Tax Deduction for Educational Expenses
Program fees and expenses for professional development purposes (including travel, meals, and lodging) paid to maintain and improve professional skills may be tax deductible. Customized Workforce Edcuation recommends that you seek the advice of the IRS or a qualified tax advisor to determine your individual status.